About Policy Service Department
For years, we’ve helped families take care of the life insurance they already have.
Here to make it easy
Policy Service Department is a licensed insurance agency led by agent Michael Maloney (National Producer Number 19789352). For years, our licensed agents have helped everyday families with the parts of life insurance that usually feel complicated — so it can all get handled with a single, friendly phone call.
What we help families do
- Make changes to a policy — adjust or update coverage as life changes.
- Update information — beneficiaries, address, banking, and contact details.
- File a claim — guidance on how to start a claim and what’s needed.
- Find better rates — see whether the same coverage may be available for less.
- Add coverage — explore additional protection for you or your family.
- Review an existing policy — a free, no-pressure look at what you have.
Licensed, independent, and on your side
We’re independent, so we’re not tied to any single insurance company — the focus stays on what fits your family. Every conversation is handled by a state-licensed agent, and there’s never any obligation to change a thing.
Straightforward and transparent
We’re a private insurance agency and are not a government program or affiliated with one. Calls may be recorded and monitored for quality assurance, and we’ll always be upfront that this is a solicitation of insurance.